Mumbai

Adani Electricity has reaffirmed its exceptional standing by securing top rankings in three prestigious national assessments conducted by the Ministry of Power, the company announced on Monday.

Following its number one position in the 13th Integrated Rating Exercise by the Power Finance Corporation (PFC) for Performance Excellence, an A+ grade in the Consumer Service Rating of DISCOMs (CSRD) by the Rural Electrification Corporation (REC) for outstanding customer service, and being named India’s Number One Urban and Overall Utility in the first-ever Distribution Utilities Ranking (DUR) Report for FY 2023-24, Adani Electricity has solidified its leadership in operational efficiency, customer-centric service, and sustainability.

The DUR report, which integrates insights from previous assessments, also evaluates critical parameters such as Renewable Purchase Obligations (RPO) compliance, communicable system metering, demand-side response, and resource adequacy planning.

This comprehensive evaluation fosters transparency and drives continuous improvement among power utilities, contributing to India’s sustainable energy objectives.

"Consistently achieving the highest rankings across all three prestigious national assessments is immensely humbling and fills us with pride," said Adani Electricity Mumbai Limited Managing Director Kandarp Patel.

"These recognitions validate our mission — to deliver excellence in performance, prioritise customer satisfaction, and champion sustainability. Our commitment to integrating renewable energy, advancing technology, and continuously elevating service standards is driven by our belief in empowering communities and supporting India’s sustainable growth," Patel added.

"We remain devoted to providing smarter, cleaner, and more reliable power services, ensuring a brighter future for all," he concluded.

Adani Electricity’s outstanding performance in the DUR report highlights excellence across various dimensions. Scoring 93.5, the highest among urban utilities, the company excelled in performance (99.8), consumer service (90.0), RPO compliance (100 per cent), communicable system metering (100 per cent), and resource adequacy planning (91.7).

Notably, its perfect score in communicable system metering underscores its leadership in digital transformation, with 100 per cent communicable meters installed on all feeders and distribution transformers.

Additionally, Adani Electricity's 100 per cent RPO compliance reflects its commitment to a greener, more sustainable energy future, integrating renewable energy into its supply.

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For Mumbai’s three million consumers, these top rankings mean a reliable, uninterrupted power supply, swift resolution of service issues, transparent billing, and convenient digital interactions.

On a national scale, Adani Electricity sets industry benchmarks, showing how operational excellence, customer-focused services, and renewable energy integration can transform India’s energy landscape, supporting the nation’s ambitious clean energy transition.